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Category: Office-tools/Fax-Telephony

Voicent Predictive Dialer 6.2.1

Author: Voicent Communications Inc
Operation System: Windows All
License:
Size: 284 KB
Date: 2008-08-20

Voicent Predictive Dialer descriptionA predictive dialer and automatic dialer for telemarketing, marketing and salesVoicent Agent Dialer is a predictive dialer and semi automatic dialer combined for telemarketing campaigns.

In predictive dialing mode, the system can utilize multiple phone lines and supports unlimited agents. The system can automatically dials on multiple lines, and only connect the call to agent when there is a live answer. It improves agent efficiency by reducing wait time.

In semi automatic dialing mode, the system can rapidly dial a phone number by pressing a key or clicking of a mouse. Once connected, you can talk on the line, play pre-recorded audio files, and record conversations. It also allows you to transfer a call to another line. AgentDialer helps to generate leads, reduce work load and boredom, save your voice, increase productivities.

Agent Dialer is also referred as a force dialer.

Here are some key features of "Voicent Predictive Dialer ":
multiple phone line predictive dialing
unlimited agent support in predictive dialing
Dial a phone number at the press of a key and connect to the live person on the line
Play a pre-recorded message by clicking on the message button. Speak to the recipient or to play a pre-recorded voice message
Transfer call to another phone number to let someone else to continue the conversation while you can move on with your call list
Play audio message - Leave a pre-recorded voice message for answering machines
Record phone conversations partially or entirely
Install multiple pre-recorded messages
Skip calls by selecting a different row
Spreadsheet editing, add, or remove row and column
Do-not-call scrubber
Import call list
Export call list
Copy-paste call list
Type in notes for the phone call


Requirements:
voice modem



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